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Support

Transaction Support (Purchases)

Costco Order Line:  702-910-9236 (PST)      (For Costco Store Use only - if you are a Costco Store and need to place an order, call 702-910-9236)

 

 

All other website order or transaction support: 

Email: info@nevadaweighing.com

Hours: Monday - Friday 8:00 AM - 4:00 PM Pacific Time (PST)

 

On the WEEKEND, We do work FLEX hours. If we can't immediately answer the email on the weekend, we will email you back on Monday.

We appreciate your business and look forward to serving you.

 

TECHNICAL SUPPORT:

For technical and application questions, or if you are an existing owner of a balance and needs parts or information in addition to what is found on this website, contact the manufacturer directly at the numbers listed below:

  

Intelligent Weighing:            1-866-920-3000 (PST)

LW Measurements / Tree:     1-707-542-2185 (PST)

Radwag:                                 1-305-651-3522 (EST)

 

User Manuals

Most manufacturers have a user manual for their current models available online in a Digital Format (Usually PDF), and we are happy to email a copy to you.

Older models may not have a digital manual available but ask us just in case.

To obtain a digital user manual:

Find the item on our site.  The manual is usually in the listing.  Or, 

Email us at info@nevadaweighing.com

    It will be easiest if you email us and tell us which product make and model user manual that you need and then we can email you the digital user manual.